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Frequently Asked Questions
Your question not here?
Write us at: contact.
Orders and Payments
-
What are
your rates?
-
How do you
determine the price of each translation?
-
Is there a
minimum charge per translation job?
-
How can I
order your services?
-
Do I have
to pay for a quotation on my translation
job?
-
How do I
get a free quotation on my translation
project?
-
What
information must I provide to get a free
quotation?
-
When do I
pay for my translation/s?
-
What
currencies do you accept?
-
What are
your payment options?
Services
-
What
services do you offer?
-
What
languages do you cover?
-
How long
does a translation take?
-
How do I
submit documents/files, etc. for
translation?
-
How do you
deliver the completed job?
-
What happens
to the unused words of a
translation pack?
-
Do you
provide desktop publishing services (DTP)?
-
How do you
handle the graphics on my
website/newsletter/email/etc.?
-
Do you
provide localization services?
-
What kind of Spanish do you translate into?
Staff
-
Who
are your translators?
-
Who are
your proofreaders?
Orders and Payments
1. What are
your rates?
We charge from $0.07 USD to $0.04 USD per word in the
source document (i.e. the document you
submit for translation).
The more you translate, the less you pay.
top
2. How do you
determine the price of each translation?
We charge on a
per-word basis. You pay according to the
number of words in the source text (i.e. the
text you submit for translation)
top
3. Is there a
minimum charge per translation job?
No. You only
pay for what you translate. No minimum fees
or surprise charges. top
4. How can I
order your services?
From the
"orders" page.
top
5. Do I have
to pay for a quotation on my translation
job?
No. You can
request a free quotation on your translation
project, write us at
projects.. Send us
your files. top
6. How do I
get a free quotation on my translation
project?
Send us your
files through
projects.
top
7. What
information must I provide to get a free
quotation?
Your name and
your files. You may also add some
comments. top
8. When do I
pay for my translation/s?
All orders must be prepaid, buying a
translation pack or paying through the link we send
you in free quotation emails.
top
9. What
currencies do you accept?
U.S. Dollars,
Euros, Pounds Sterling, Canadian Dollars, or
Yen.
top
10.
What are your payment options?
Payments are
processed by
Paypal.com. We accept all major
debit and credit cards and electronic
checks. You can select the currency at
checkout (U.S. Dollars, Euros, Pounds
Sterling, Canadian Dollars, or Yen) If you
prefer to pay through
Western Union
or Money
Gram, please
contact us at
contact.
to arrange the payment details.
top
Services
1. What
services do you offer?
At the moment
we offer the following services:
Professional Translation,
Free
Professional Translation,
Free
Proofreading,
Free Online Translation and
Free Online Dictionary.
top
2. What
languages do you cover?
Only English
and Spanish.
top
3. How long
does a translation take?
Around a business week for every 10,000
words. Bear in mind this is a rough
estimate, we suggest you send your files to
projects. for a more
accurate one.
top
4. How do I
submit documents/files, etc. for
translation?
Via email:
projects.
top
5. How do you
deliver the completed job?
Via email, too.
top
6. What happens with the unused words of a
translation pack?
You can keep
the unused words for later translations. As
long as you have words in your translation
pack (i.e. your words account) you can order
translations. top
7. Do you
provide desktop publishing services (DTP)?
No.
top
8. How do you
handle the graphics on my
website/newsletter /email/etc.?
We only
translate the text inside your graphics. You
are in charge of processing graphics,
reformatting, etc.
top
9. Do you
provide localization services?
No. We translate into
Standard Spanish
(also known as Neutral or Universal
Spanish). top
10. What kind of
Spanish do you translate into?
Standard Spanish. You can learn more about this
here.
Staff
1.
Who are your translators?
Currently we
have six in-house translators. All of them
are professionally qualified native
Spanish speakers.
top
2. Who are
your proofreaders?
People with
expertise in different areas. We
periodically hire them according to what we
are translating at the moment.
top
Your question not here? Write
us at:
contact.
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